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New Contributor
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New modem, now phone doesn't work
I installed the new CISCO DOCIS 3.0 modem provided by Cox and hooked it up as directed. Now the phone line doesn't work. I've unplugged the modem (removed the battery too) and then restarted it but it still won't work. How do I fix this?
Accepted Solution
O___dog
New Contributor
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Nevermind. I figured it out. I called customer support and apparently they don't turn on the telephone part until you call them. Would have been good to have known that when I changed out the modem.
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