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Hi! I have placed an order to switch to Gigablast service. It requires to install a new fiber optic cable into the house. Is there a sign-off process for the owner of the house that I rent? I am not comfortable with having holes drilled and lines routed without acceptance by the homeowner. I have a large security deposit that I don't want to risk.
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After placing your order, did you receive a phone call from a Gigablast Specialist to review the details of your order? Since you are a renter, we may need a Letter of Permission (LOP) from the homeowner before we can proceed with the installation. That's one of the details that would be better answered by a Gigablast Specialist. Once an order is placed, you should receive a phone call within 2 days so we can review the details with you and schedule the installation. When did you place your order?
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