myksal's profile

New Contributor II

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7 Messages

Closed

New Cox email

Will it be possible to return to Cox Classic email after the current beta (which is slow, unintuitive, slow, unattractive, slow, and intermittent.?

Former Moderator

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7.1K Messages

You should be able to simply use the sign out feature to be returned to the login screen where you can select your preferred webmail version.  If that doesn't work for some reason try clearing the browser's cookies/cache.

New Contributor

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2 Messages

Would it be possible to get ANY Cox email working again???!!!!

Former Moderator

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980 Messages

Hi mm,

In order to assist you properly, we will need a little more detail as to the issues you're experiencing with webmail. Are you able to sign into the website? Do you receive any error messages when you access webmail?

New Contributor II

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7 Messages

Selecting my preferred webmail version does no good with the cox beta email. I tried clearing maneuver earlier with no results.

In the process, I discovered a "Mailtoweb" service which seemed to allow bypassing the beta. Is "Mailtoweb" safe and legit?

New Contributor II

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7 Messages

The problem is the beta version is slow, unintuitive, slow, unattractive, slow, and intermittent. The bigger problem is that I can't get out of using it. Signing in is easy- though slow. A frequent error message is something like "unable to load" inbox, "try again."

New Contributor II

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7 Messages

Thanks again, ChrisL,When I log out of the "new and improved" cox webmail, I get the following login block:

Sign In to
WebMail

 
Remember User ID

No Account? Register Now!
Forgot User ID / Password?

--------------------------------------------------------------

As you can see, there are no choices for the version of email. Also, when I did get a choice a few weeks ago, it was ignored.

Any other suggestions?

New Contributor II

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7 Messages

Thanks for the follow up.

I cleared cookies and cache again with same results: no change, no choice on log=in page for web mail preference, still stuck with slow, ugly, inefficient "new and improved" webmail version.