geese's profile

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New Cox Contor DVR Capabilities

Just got the new Contour DVR box.  How many programs will it allow me to record at the same time?

Valued Contributor

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What model Contour DVR?  Are you asking about a new replacement for the original Contour or Contour 2?  You can test it, schedule at least 3 recordings in the same time slot ... if it will allow the 3rd, my guess it will record 6.

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Reference the "new" contour box available in AZ sometime in March/April 2016. I am looking forward to the new features the box and the new remotes will offer. I am not looking forward to resetting my DVR to record all my listed shows. I would ask the COX Tech people if there is a solution to this? Possibly, creating a Cloud account exclusively for Contour subscribers that stores their DVR recording preferences and transfers said preferences to a new box automatically when updated. It would also transfer any prerecorded shows already on the hard drive so the subscriber would not loose this data when upgrading or transferring boxes because of box failure or needed repairs.

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Hi Geese,

It depends on the model box that you have. There is an option for a record 2 or record 6. What's the model number on your box?

Thanks,



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@Contour Box Change Out,

We appreciate your feedback regarding recorded shows. We've forwarded your post to our Product Managers.

Thank you,

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It says 9865HDC on the front.  I don't understand why the information about how many programs I can record isn't easily found.

Thanks.

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geese, 

Information regarding equipment is readily available in our support section. Please see http://www.cox.com/residential/support/tv/article.cox?articleId=f6644920-8b56-11df-6baf-000000000000

Let me know if you have any other questions.

Valued Contributor III

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ColleenD said:

geese, 

Information regarding equipment is readily available in our support section. Please see http://www.cox.com/residential/support/tv/article.cox?articleId=f6644920-8b56-11df-6baf-000000000000

...or at http://www.cisco.com/c/en/us/products/collateral/video/videoscape-multiscreen-gateway-9800-series/9800_multi-screen.pdf