vkwagon's profile

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New Contour DVR XG1-A

Just received new Contour DVR record 6 on 4/6/16 - can only record 2 shows at same time - shows recording conflict.

What is the problem / fix?

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Hi vkwagon, what is the model number for the cable box.

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ARRIS MODEL AX013ANM

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Hi vkwagon,

We want to take a closer look at this for you. There may be a back office issue we need to resolve. If this is still a trouble, please email us at Cox.Help@cox.com. Please include your address, name, and a contact number you can be reached, and a copy of this forums link.