gsc331's profile

New Contributor III

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48 Messages

Closed

New channel guide

What is the advantageof the upgrade. I can't do some things i could do before. An upgrade is suppose to be better. i call cox and I get the same thing . Refresh the signal. When this doesn't work they schedule a technician to come out. Usually the first thing they want to do is change the box.. With the old guide if I select a show I could get furure showings of that show . Not anymore.

Valued Contributor III

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2.8K Messages

Sure ya can, and in many ways.

Former Moderator

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7.1K Messages

You should be able to see future showings of programs with all of our DVRs so I'd say there's something going on that may require a technician to come troubleshoot.  You could also try exchanging the box if you're up to it.

Valued Contributor III

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2.8K Messages

ChrisL said:

You should be able to see future showings of programs with all of our DVRs so I'd say there's something going on that may require a technician to come troubleshoot.  You could also try exchanging the box if you're up to it.

Not to mention that you can search only ONE WEEK ahead using Passport, while Trio lets you search 14 days into the future.