NEW BILL STICKER SHOCK

I've done three deployments in the last 4 years and each time, I had my COX service shut off and then had it resumed (of course with a newer, more expensive plan and additional contract) when I returned.  I went online this time and signed up for a bundle package for $79.99/month for 12 months with "FREE Professional Installation" as copied right from the confirmation e-mail I received.  Just got my first bill that was for $164.29!!!!  I guess I didn't read the fine print that I must pay for the "Advanced TV HD Receiver at a cost of $7.99/month....so my monthly fee should be $88, right?  Well there's the $7+ in taxes and fees...OK, I understand.  What I'm upset about is the "Activation - additional Outlet (Qty 8) on Dec 7th", my "turn on" date of $59.84...for the guy to come out here.  Granted the guy that came out here was very friendly, helpful and seemingly went above and beyond what on would expect for me getting the same service (HD TV, internet and phone) I had 6 months ago...he went further to say he was "cleaning up a few things with my signals."  I asked for no more outlets that I originally had operable prior to leaving for my deployment.  I even asked the "Cable Guy" how much is this "cleaning" going to cost me.  His reply was "whatever it said when you ordered the service."  Well, I ordered "FREE Professional Installation" and I should not be charged the $60.  It'll be interesting how COX will respond to this "unadvertised," secret charge.  I hope their Customer Service is better now than it has been in the past....but they're closed now......

Frustrated "New" Customer