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New Contributor
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My Modem on a Free Account?
I recently moved from one apartment (which I had an Internet account with Cox but now canceled) to another apartment which provides free Internet and TV service from Cox. A Netgear modem/bridge and a DVR are also provided. However, I would like to use the same modem that I had when I was living in the old apartment.
Can I just swap it out? Or, do I need to call someone at Cox first or after?
Cox's system should still know about this modem of mine, but I was wondering how to go about doing this.
Thank you for your help.
MichaelJ
Moderator
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DE2000
New Contributor
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Thank you for your reply. The apartment management knows nothing, as usual. Already asked, and they told me to ask Cox...
I'll try the FB.
Thank you.
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MichaelJ
Moderator
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DE2000
New Contributor
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Tried to use Cox's FB, but can't figure out how to use it.
Anyway, I got my answer from another website.
Thanks.
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MichaelJ
Moderator
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DE2000
New Contributor
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It's from an official Cox monitored forum.
The answer is yes. Just need to call tech support to add the modem.
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DE2000
New Contributor
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The Cox FB page is messed up. Lot's of spams and negative reviews. And I can't find a place where I can private message you guys.
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ColleenD
+2 more
Moderator
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DE2000,
Try https://www.facebook.com/messages/162956811038
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DE2000
New Contributor
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Just did that...
The FB page I visited was the Cox at Santa Margarita, since that area applies to me.
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