ChrisPL's profile

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Must you use Cox internet to watch Contour 2 movies at home?

I have Cox Cable TV but not Cox internet (my building has a different provider).  Contour 2 on my iPad keeps warning (after successful Login) that I'm not at home, but I am.  Does the Contour 2 app require Cox internet to watch movies, etc?

Former Moderator

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Hi ChrisPL,

Yes, the Contour 2 App requires Cox Internet service to stream.

New Contributor

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Why?

I have Cox cable tv service and I'm not traveling? Why should it require the use of Cox internet?  

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1.2K Messages

Hi ChrisPL, that is one of the requirements to stream TV with the app:  The Contour 2 app offers several experiences based on the services you subscribe to with Cox. To experience the full list of features you must have: Essential Internet service or higher. Cox Advanced TV or higher, and the Contour 2 guide. A Cox user ID and password. A WiFi home network behind a DOCSIS modem, eMTA, or gateway. A supported device and operating system. Click on the following link for more information - http://www.cox.com/residential/support/tv/article.cox?articleId=8a186230-25aa-11e5-c938-000000000000.

Valued Contributor II

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2.8K Messages

Pretty sure it's not just Cox internet, but YOUR Cox internet. Keeps you from streaming from a android chromecast device on someone else internet and basically giving/selling them TV. Well that and the other reasons mentioned. It's all in the fine print.