k3innov's profile

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Missing bonded upstream and downstream channels

Using a motorola sb6121 with direct cabling to computer. Severe performance loss, was getting around 50mbps download now its more like 4mbps. My internet does work but with only a single upload and download channel. Just noticed this today around 9 am.

Downstream Bonding Channel Value
Channel ID 22 
Frequency 855000000 Hz 
Signal to Noise Ratio 37 dB 
Downstream Modulation QAM256 
Power Level
The Downstream Power Level reading is a snapshot taken at the time this page was requested. Please Reload/Refresh this Page for a new reading
4 dBmV  
Upstream Bonding Channel Value
Channel ID 3 
Frequency 28202000 Hz 
Ranging Service ID 4835 
Symbol Rate 5.120 Msym/sec 
Power Level 37 dBmV 
Upstream Modulation [1] QPSK
[2] 16QAM
[3] 64QAM
 
Ranging Status Success 

TimePriorityCodeMessage
Apr 06 2014 12:35:38 6-Notice I401.0 TLV-11 - unrecognized OID;CM-MAC=a4:7a:a4:73:29:e6;CMTS-MAC=00:14:f1:e4:dd:e3;CM-QOS=1.1;CM-VER=3.0;
Apr 06 2014 12:35:38 5-Warning Z00.0 MIMO Event MIMO: Stored MIMO=-1 post cfg file MIMO=-1;CM-MAC=a4:7a:a4:73:29:e6;CMTS-MAC=00:14:f1:e4:dd:e3;CM-QOS=1.1;CM-VER=3.0;
Jan 01 1970 00:00:58 4-Error T201.0 Missing Mandatory MDD TLV on primary DS Channel;CM-MAC=a4:7a:a4:73:29:e6;CMTS-MAC=00:14:f1:e4:dd:e2;CM-QOS=1.1;CM-VER=3.0;
Jan 01 1970 00:00:13 6-Notice N/A Cable Modem Reboot from GUI/Configuration page ;CM-MAC=a4:7a:a4:73:29:e6;CMTS-MAC=00:00:00:00:00:00;CM-QOS=1.1;CM-VER=3.0;

Accepted Solution

New Contributor

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2 Messages

Seems to be back up now. 64 mbps download. Im assuming there was a problem somewhere 4 hours ago that was fixed. thanks to the person(s) involved.

Downstream Bonding Channel Value
Channel ID 22  21  23  24 
Frequency 855000000 Hz  849000000 Hz  861000000 Hz  867000000 Hz 
Signal to Noise Ratio 37 dB  37 dB  37 dB  37 dB 
Downstream Modulation QAM256  QAM256  QAM256  QAM256 
Power Level
The Downstream Power Level reading is a snapshot taken at the time this page was requested. Please Reload/Refresh this Page for a new reading
4 dBmV   3 dBmV   4 dBmV   3 dBmV  
Upstream Bonding Channel Value
Channel ID 3  1  2  4 
Frequency 28202000 Hz  20202000 Hz  23402000 Hz  35102000 Hz 
Ranging Service ID 4835  4835  4835  4835 
Symbol Rate 5.120 Msym/sec  2.560 Msym/sec  2.560 Msym/sec  5.120 Msym/sec 
Power Level 37 dBmV  35 dBmV  37 dBmV  37 dBmV 
Upstream Modulation [1] QPSK
[2] 16QAM
[3] 64QAM
 
[3] QPSK
[2] 16QAM
[3] 64QAM
 
[3] QPSK
[2] 16QAM
[3] 64QAM
 
[1] QPSK
[2] 16QAM
[3] 64QAM
 
Ranging Status Success  Success  Success  Success 

Valued Contributor

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1.2K Messages

Hi k3innov, 

I see that everything is back to normal now and I'm glad.  Let us know if you run into any other issues!  :)