Welcome to the Cox Community
Our community is a collaborative place to learn about Cox products and services. Jump into the conversation today!
Messages
Selected Messages
New Contributor
•
Mini box cannot skip channels in lineup
We are VERY UNHAPPY and disappointed that the new Cox mini boxes cannot skip channels in the lineup. Cox really needs to do a program update to allow this. We also have a Cox DVR 2 on our main TV and that box has a setup option in preferences to skip any channel in the lineup.
PLEASE ADDRESS THIS ISSUE!!!
Domino
Valued Contributor III
•
Could you skip channels before you got the Mini-box? What were you using?
0
0
Becky
+2 more
Moderator
•
We didn't want to leave behind our analog-only customers as we transition to an all-digital platform. The mini box was intended as a low-cost option for customers who subscribe to the Starter or Essential channels only. In order to keep the cost as low as possible, the mini box was designed with minimal features.
0
0
AllenP
+4 more
Valued Contributor
•
Minimal is an understatement, Becky. It doesn't even have all the features of direct off of cable provided. Yes, you can get "essential" channels in HD but it doesn't provide DD 5.1 sound like we got from the ClearQAM channels.
0
0
sponge_bob_128
New Contributor
•
Right. Every TV since the classic "rotor" tuner can skip channels. This is truly insane. Also in my cable market half the channels are in foreign languages!
T-Bone: You can provide some relief from the rage inducing foreign language, shopping, scam artist, etc. channels by setting the parental controls to lock out the channel. Then you will just get a input screen to input the pin, but it is pretty fast and non-distracting to skip through it.
But this just nukes "too hard to implement" excuse on channel skipping as it practially the same as channel locking. In fact, it would be better for the kiddies not even see that there was a locked channel there! This would just motivate them to use their scary technology skills to break the parential lock!
0
0
Jawabunga
New Contributor
•
I'm in the same boat... With the ultra Basic package I have, the foreign language and shopping channels far outnumber the ones I actually want to watch. The parental controls trick isn't acceptable because you still have to click thru a "dead" channel. Please, please, Cox: Provide an upgrade to this frustrating issue soon!
0
0
MichaelJ
Moderator
•
0
0