mc afee

Hi Tom,

Are you using Cox Security Suite Plus powered by McAfee? You can find links to help with activating and installing Cox Security Suite at http://bit.ly/TroubleshootingCoxSecurity.

Also, as a part of our partnership with McAfee, you receive direct support from McAfee for Cox Security Software. Any time you need additional support for Cox Security Suite Plus or McAfee Family Protection, you can visit the McAfee website at http://cox.mcafee.com.

On this website you can:

• Use the McAfee Virtual Technician to scan your computer for any errors or issues preventing optimal performance from McAfee
• Access questions and answers from other users 
• Chat with or send email to a McAfee customer service representative

The McAfee Virtual Technician is often very helpful! Let us know if you get stuck or have a specific question regarding Cox Security Suite Plus powered by McAfee.