Loss_of_picture's profile

New Contributor

 • 

3 Messages

Closed

Loss of non-hd channels

We have three hd cable boxes-DCH3416-each at separate rooms.  At one room, the hd tv is only able to show hd channels (1200, 1300, etc) not the non-hd channels (200, 300, etc.).  I've tried the rest of the tvs at the other rooms and the non-hd channels shows perfectly well.  I've tried to exchange boxes and turned on and off both the tv and cable box.  The same result, that one single room cannot get the non-hd channels.  Is this because of a weak signal?  Incidentally, the cable box is connected to the hd tv with hdmi cables.

Valued Contributor III

 • 

2.8K Messages

What displays on your TV screen when you try to display non-HD channels? What is your TV switch/menu set to - TV or cable?

[Note: Most channels in the 1xx, 2xx, 3xx, etc., range are encrypted and cannot be viewed without a cable box or CableCARD.]

Former Moderator

 • 

7.1K Messages

By chance are you seeing the box automatically switching to the HD channel?  It might be that the HD Autotune feature is enabled in the settings.

New Contributor

 • 

3 Messages

The tv screen displays "Temporarily Off Air SHOW EXTRM  W Please check back later..."

The box does not automatically switch to the HD channel.

New Contributor

 • 

3 Messages

The tv screen displays "Temporarily Off Air SHOW EXTRM  W Please check back later..."

Former Moderator

 • 

1.9K Messages

Is the cable straight from the wall to the receiver or is there a splitter?

Recent Discussions