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We have three hd cable boxes-DCH3416-each at separate rooms. At one room, the hd tv is only able to show hd channels (1200, 1300, etc) not the non-hd channels (200, 300, etc.). I've tried the rest of the tvs at the other rooms and the non-hd channels shows perfectly well. I've tried to exchange boxes and turned on and off both the tv and cable box. The same result, that one single room cannot get the non-hd channels. Is this because of a weak signal? Incidentally, the cable box is connected to the hd tv with hdmi cables.
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Domino
Valued Contributor III
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What displays on your TV screen when you try to display non-HD channels? What is your TV switch/menu set to - TV or cable?
[Note: Most channels in the 1xx, 2xx, 3xx, etc., range are encrypted and cannot be viewed without a cable box or CableCARD.]
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ChrisL
Former Moderator
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Loss_of_picture
New Contributor
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The tv screen displays "Temporarily Off Air SHOW EXTRM W Please check back later..."
The box does not automatically switch to the HD channel.
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Loss_of_picture
New Contributor
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The tv screen displays "Temporarily Off Air SHOW EXTRM W Please check back later..."
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StephanieA
Former Moderator
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