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Every night between 7pm on I keep losing signal every hour or so.
those are my modem's errors:
| RCP-ID in RCC not supported;CM-MAC=b8:16:19:f9:d5:ba;CMTS-MAC=bc:16:65:27:73:9c;CM-QOS=1.1;CM-VER=3.0; | |||
| Aug 19 2017 19:35:20 | 6-Notice | I401.0 | TLV-11 - unrecognized OID;CM-MAC=b8:16:19:f9:d5:ba;CMTS-MAC=bc:16:65:27:73:9c;CM-QOS=1.1;CM-VER=3.0; |
| Aug 19 2017 19:35:20 | 5-Warning | Z00.0 | MIMO Event MIMO: Stored MIMO=-1 post cfg file MIMO=-1;CM-MAC=b8:16:19:f9:d5:ba;CMTS-MAC=bc:16:65:27:73:9c;CM-QOS=1.1;CM-VER=3.0; |
No Ranging Response received - T3 time-out;CM-MAC=b8:16:19:f9:d5:ba;CMTS-MAC=bc:16:65:27:73:9c;CM-QOS=1.1;CM-VER=3.0;
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Allan
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Hello grotto1,
We can certainly look into this issue for you. Please send us an email with your full address to cox.help@cox.com.
Thanks,
Allan - Cox Support Forums Moderator
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