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Local channels
I cannot recieve local channels in the Acadiana area, 3, 5, 7, 11, 12, 13, are the channels i used to recieve but no longer do. I have called tech support in Nov. about the problem but I still am unable to recieve any of these channels, however i can view some of the programs on the HD channels on one of my two recievers. My rates have not lowered but i am recieving less channels. What happened to these channels??
KipK
Former Moderator
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I'm not aware of any local channels being removed in your area, so that's more likely a signal issue. HD and standard channels come in on different frequencies, so you could have a problem that affects one frequency or range of frequencies, like a bad splitter, ingress in a certain range, etc.
If something is affecting more than one receiver, and the boxes aren't on a splitter or amplifier you can readily access, then the best bet would be a service call.
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