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_Line_In_Use_

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"Line in Use"

My phone says "line in use" but it is not in use. I have hung it up several times. I only have one other phone outlet being used which Is attached to a fax machine. It is also not in use and I have turned the fax machine off. My phone goes directly into a modem which is working fine. If I plug the phone directly into the wall it will work well. I haven't changed any settings and it's been like this for 3 days now. What else can I do?

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ChrisL

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This usually means that you have something holding the line open.  I'd recommend disconnecting all phone connections to the back of the modem and trying with just the phone only connected directly and see if you get your dial tone that way.  If that works there is an inside wiring or device issue causing problems.

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KWhonder

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I am having the same problem.  Phone says line in use.  I have disconnected everything but the primary phone connection to the wall.  In addition, all though the phone says line in use, I receive phone calls.  But when I go to make an outgoing call, there is not dial tone.

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ChrisL

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@KWhonder

It looks like the steps above won't help for your situation as how your phone is delivered using equipment that is mounted outside of your home.  It may be necessary for a technician to come out and troubleshoot further.

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