latency speed test

Very cryptic complaint. Where do you see this?

MichaelJ said:
Hi stonewall, can you provide some additional information about the issue that you are experiencing? Are you getting this error with a specific application?

Michael, I first reported it back in October and it's still broken.  At least in my market (CT).  There is a whole thread about the issue here: http://forums.cox.com/forum_home/internet_forum/f/5/t/6994.aspx

I'm referring to the speed test on the Cox site here: https://myaccount.cox.net/internettools/speedcheck/speedcheck.cox  It times out during the latency test.  We've been told the problem has been turned over to network services but no ETA on a fix is available.  It's only been an outstanding issue for 3 1/2 months.

still having issues.  I'm convinced Cox claimed speeds are exaggerated and this is their cover-up.

This is still an issue.

davdav said:

still having issues.  I'm convinced Cox claimed speeds are exaggerated and this is their cover-up.

Must be an area-specific issue..? I have never had an issue checking my speed through the My Connection - Speed Check tool. I upgraded to the Ultimate speed in November and had Premier prior to that.