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I have notice my internet speed is well below the 100 mbps that i am paying for. Im only getting 12-18. I have even upgraded the modem and router. Any help would be appreciated.
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Ryan10
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Just tested and it was 8
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cw4usa1
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I have a similar problem with slowdowns between 7PM and 1AM every day. Measured speeds sometimes drop below 10Mbs from 150M promised. Network technicians have spent 4 months chasing this problem and have recently verified it is Cox network congestion although they didn't note what part of the network.
My connection to the node has been given a gold star by multiple home visits and network tests/adjustments.
Four months and still no resolution, however I still see 150M and 1G speeds being advertised!
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