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New Contributor
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Internet Price increase.
Why did cox suddenly increase their prices on all internet packages? Prices increased but quality of service did not. Extremely frustrating for those living in an area where Cox is the only service provider.
DerrickW
Valued Contributor
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To keep up with the costs incurred with ongoing network enhancements and increased operational costs, Cox must occasionally increase High Speed Internet rates. You mentioned having issues with the quality of your service, what's going on with your internet connection? I want to help.
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Stephen_H__Blod
New Contributor
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A 14.2% rate increase for an existing 5Mb Internet-only connection is customer abuse. Period. - S. Blodgett, Phoenix
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Sondra_W
New Contributor
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Hi, I completely agree Stephen. My internet went from $41.99 to 47.99. That is a very steep jump in price.
Thanks, Sondra
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KipK
Former Moderator
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We appreciate everyone's feedback, but this is not a technical issue, and per the forum guidelines and introductory sticky post the purpose of the Support Forums is to discuss technical topics.
We understand some customers may need help with their bills, and if so they can reach their local account services/billing department at the times and numbers listed here, or can contact us by the other methods listed in the sticky post.
If you have a technical issue that is not related to billing, please feel free to start a new thread. This off-topic post will now be locked. Have a great day!
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