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Intermittent lost connectivity -- late afternoon/early evening

For a little less then a month I've been having multiple occurrences of brief loss of internet connectivity in late afternoon/early evening.  Outage typically last less then a minute to up to 10 minutes.   I don't have to do anything to get it to come back and all of my modem lights are always solid.

Is anyone else having this experience?

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We've been having issues for the past 3 months that are along the same lines, though the connection drops only last a few seconds.  Cox has been unable or unwilling to resolve this problem.  Having had multiple technicians come out and basically do nothing but confirm that we have signal strength, the problem persists. 

We're looking at alternative cable providers at this point.