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Pandorium

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Installed a new DOCSIS 3.0 modem, download speed capped at 32 Mbps.

I installed a new DOCSIS 3.0 modem and the download speed seems to be capped at 32 Mbps.

The modem is a Motorola SB6121.

I have the Preferred plan.

Can you please check my service settings?

Thanks.

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ChrisL

Former Moderator

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@Pandorium

Give it a try now and see.  Note if you're still using a wireless-G router you might not see an improvement in speeds.

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Pandorium

New Contributor

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Much better now.

59.68 Mbps down

6.32 Mbps up

Thank you for your help!

I was hard wired, so the setting changes you made worked.

Thanks again.

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