New Contributor
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1 Message
Incoming fax unavailable
I use my cox phone line as a "fax only" line. It is a new line and I recently discovered that although I can receive faxes, I can not send them. When a telephone number is entered, I can hear the rings, but the receiver has no rings. My phone is part of the cox TV, internet, phone bundle subscription. What might be the problem?
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ChrisL
Former Moderator
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7.1K Messages
Can you connect a regular phone and try dailing to see if the other end picks up?
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KerryJ
New Contributor
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1 Message
I have the exact same problem. The regular phone works fine. My fax is a high end HP scan/fax/printer. Is there a Cox moderator that can get us some tech help on this? Oh sorry Chris I didn't realize you were a moderator. Again, just like Vee, I can receive faxes ok but the fax machine says 'No Dial Tone' when trying to send a fax.
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ChrisL
Former Moderator
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7.1K Messages
Have you tried my above suggestion yet? If so what where the results?
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