I'm getting more and more frustrated with cox' internet, tc, customer support, forums

Frequent internet connection loss

internet - after more than a week from installation, it still keeps dropping all the time; basically it was never properly installed to my house

tv - contour 6x is poorely designed, missing basic features, unfriendly to the user

customer support - very slow in replying to emails, unhelpful ("we checked the line and everything is ok"); a representative called to confirm that my internet service is great, and to sell me a tv subscription (that I already have); when I told him about my problem he cut it short

forums - moderators don't answer technical questions; posts get erased when you select an answer; you can't deselect an answer

Bottom line: unsatisfied, frustrated, angry customers.

I like better DirecTV and Verizon.