clucko's profile

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I have several channels that show the error Channel not available.

Channels 25, 28, 29 and 40 show this error on my mini cable box TV. Channels 25, 28, 29, 40, 1025, 1028, 1029 and 1040 show this error on my main cable box TV. I've reset them myself, I've had Cox remotely reset them, service guy came out and checked the outside line and said I had a strong signal coming into the house. Channels 25, 28, 29, and 40 on my main cable box just stopped working yesterday. They had been working fine before. Anyone have any ideas?

Contributor III

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394 Messages

clucko, 

I need to look at your account and subscription to investigate this further. Please email our team at cox.help@cox.com and include your full name, the name of the account holder if it differs from yours, the complete address, the last 4 of the social on the account and a link to your post here.