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My first priority would be to use Apple Mail for all my email needs... however after many hours spent with both COX techs and Apple techs I have not been able to resolve sending emails from MAIL! I am able to "send" via COX Classic WebMail. All server settings are correct on my computer! Everything from my computer has been established as correct by Apple techs.
I was able to use MAIL for several years until I upgraded to Sierra OS x 10.12.4! There is an issue that Cox has with adapting to this upgrade that they do not acknowledge and/or are unwilling to deal with! They end up pointing fingers at Apple for the problems even though as the Error window below indicates... is a server issue!
The error message that I always get when trying to send from MAIL is "Cannot send a message using server Cox" "If you are not using a new email account, visit http://support.cox.com for additional assistance in correcting this issue."
The "Connection Doctor" when accessed from this window always shows a green light connection for both ingoing and outgoing email! If I click on "Try Later" the window closes but when "later" comes it still remains the same! I have literally tried dozens of times under all conditions with many techs to no avail! Only receive email all of the time and cannot send email all of the time!
I am making a big deal about using MAIL because I have had many frustrating issues, mostly minor, with using COX WebMail! Since I use email actively I need something better than what Cox has to offer.
My latest EXTREME frustration with Cox has been to try to use HTML Editor for composing emails! After being shunned by a tech who said I needed to go on the internet for a solution to using Cox HTML Editor!!! Cox would not help me with this!!! Why the h--- does Cox have this in WebMail if they cannot support it?
Anyway I found a web site that took me step by step through what I needed to do with Java to get started. I did EVERYTHING as instructed and still could not use the HTML Editor as get error that "Certificate has expired"!
Needless to say I am in a rage about all of this! There supposedly is a solution for every problem... well it is obvious that Cox is not willing to keep up with the technology it subscribes to!
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