How_to_connect1's profile

New Contributor

 • 

1 Message

Closed

How to connect the remote desktop from Home?

I am not able to connect to remote desktop  though i opted for

http://myaccount.cox.net/internettools/optout/optout.cox

How can i resolve the issue.

Valued Contributor III

 • 

4.2K Messages

The opt out is for DNS, so thats probably not related. Do you have a gateway or a router in place? If so, do you have port TCP 3389 forwarded to the PC you want to remote into? Also, make sure you have a permission set in your firewall. For more info, see here.