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Our community is a collaborative place to learn about Cox products and services. Jump into the conversation today!
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Payment
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Poor internet service
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Lack of hotspot setting
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Payment
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Lack of hotspot setting
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URC-8820-MOTO remote doesn't control DVR
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Tecknowhelp
Valued Contributor II
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What model gateway or router do you have? How is it configured?
If she has a wired connection to the router, and knows the admin password, she may just be looking up the password each time you change it. Or she might be looking it up on a wireless device it had been saved to. Or she might be connecting to someone elses network. Hard to say. Need more info.
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