ScottStewart's profile

New Contributor

 • 

1 Message

Closed

How do i get a backup battery?

I paid for it, but the installer didn't have it, and he said it was probably being mailed...  But I paid for it to be installed, and it never came in the mail.  Why can't I just email the question, why do I have to do this?  Why didn't they just install what I paid for?

Former Moderator

 • 

231 Messages

ScottStewart, can you email us at Cox.Help@cox.com your address so that we can look to see what has happened to your equipment?