Luecky24's profile

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Hooking up my ipad

I have wireless internet and having difficulty getting my password so that I can use my ipad.  I have a cisco modem and when I log into cisco, they tell me to contact my local provider which is Cox.  When Cox set up my internet, I asked the tech if there was a password I needed for other devices in order for those devices to be connected to my wireless.  He said I had to contact the router company.  I just want to be able to fire up my ipad using my wireless.  Any help would be greatly appreciated.  Thanks

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Hi Luecky24,

I can help you with the wireless issue that you are having, on most routers it is actually printed on the outside on a label or sticker (it may say something like "WPA key").  If that is not the case, in order to retrieve the password you would need to login to the router .  Did you purchase your router from Cox?  If so, as long as you have our Home Networking support we will be able to assist you with connecting your iPad to your wireless router.