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Our community is a collaborative place to learn about Cox products and services. Jump into the conversation today!
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Since having your service, I've been lied to repeatedly.. My bill continues to get higher, even though I was told my bill would be the same for TWO years!!! (Kept the recording as proof!) It hasn't even been a year and my price has gone up... I call in and complain, they 'fix it' (to what it should have been anyway!) next month same thing... and you want me to continue with your service??????? I don't think so!! Fix your problems with billing, follow through with what your employees are telling people, and maybe, maybe you might keep more customers and have a LOT less complaints to deal with...
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chris_c21
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Contributor III
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This is actually a technical forum, customers can't help with your billing issue. You need to call Cox directly, or email them at: cox.help@cox.com
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MichaelJ
Moderator
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