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I have an older modem that was given to us 4-5 years back from a former acquaintance of a family member. We are having to reset this modem at least 4 times a week so it's time to replace it. I rather purchase a modem instead of rent one from you guys. I was wondering if someone could tell me the newest model of Cisco modems that you support. Any help is greatly appreciated.
-Frank G.
Louisiana
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Accepted Solution
SoonerAl
Contributor II
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Here are two pages for help selecting a new modem...
http://www.cox.com/residential/support/internet/article.cox?articleId={d0168860-e4eb-11e0-dee8-000000000000}
http://www.cox.com/residential/support/internet/article.cox?articleId=b2ec95d0-7ef9-11df-5590-000000000000
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ReneeG
Former Moderator
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The links that SoonerAl provided is a great place to start when considering a new modem. It provides you with information on the various Docsis modems that are available as well as what's compatible with our network. If you have any questions after reviewing the different articles, please don't hesitate to ask.
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FGilbo
New Contributor
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Thanks for your help!
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