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I am experiencing similar issues to these posts' authors:
http://forums.cox.com/forum_home/tv_forum/f/4/p/4969/19498.aspx
http://forums.cox.com/forum_home/tv_forum/f/4/t/957.aspx
I have been on the phone 3 or 4 times already with Cox tech support with no luck yet. Although richardson was experiencing his problem with a Motorola TA, and it was related to Host ID and Data conflicts, I am using a Cisco box and Scientific Atlanta M-Card. I do not see a Data field in any of my logs, but here is my sytem log after most recent reboot:
19700101-00:00:00 System: reset reason = headend reset command 19700101-00:00:00 CableCARD: USB device 05A6:0008 connected 19700101-00:00:00 CableCARD: Tuning Resolver connected 19700101-00:00:01 CableCARD: M-CARD inserted 19700101-00:00:01 CableCARD: Tuning Resolver downstream status: success 19700101-00:00:01 CableCARD: Tuning Resolver upstream status: success 19700101-00:00:01 CableCARD: Tuning Resolver authentication status: in progress 19700101-00:00:01 CableCARD: Tuning Resolver operational status: initializing 19700101-00:00:01 CableCARD: invalid session 0xDEAD (cchost_session:267) 19700101-00:00:02 CableCARD: Tuning Resolver authentication status: success 19700101-00:00:02 CableCARD: Tuning Resolver operational status: ready 19700101-00:00:03 System: network link 1000f 19700101-00:00:04 System: ip address obtained: 192.168.1.3 / 255.255.255.0 19700101-00:00:07 CableCARD: Cisco card (0103:0001) 20140529-20:56:47 System: time changed from Thu Jan 01 00:00:09 1970 to Thu May 29 20:56:47 2014 20140529-20:56:48 CableCARD: authentication status: authentication in progress 20140529-20:56:48 CableCARD: authentication status: authentication success, validation success 20140529-20:56:53 CableCARD: Tuner2: vchannel 1023 (753MHz-3) access = subscribed 20140529-20:57:03 CableCARD: Tuner2: vchannel 1020 (543MHz-3) access = subscribed 20140529-20:57:04 CableCARD: Tuner2: vchannel 1023 (753MHz-3) access = subscribed 20140529-20:57:24 CableCARD: Tuner2: vchannel 1023 (753MHz-3) access = not-subscribed 20140529-20:57:28 CableCARD: Tuner2: vchannel 1020 (543MHz-3) access = subscribed 20140529-20:57:32 CableCARD: Tuner2: vchannel 1023 (753MHz-3) access = subscribed 20140529-20:57:37 CableCARD: Tuner2: vchannel 1023 (753MHz-3) access = not-subscribed 20140529-20:59:07 CableCARD: Tuner0: vchannel 1015 (519MHz-1) access = subscribed 20140529-20:59:13 CableCARD: Tuner0: vchannel 1016 (555MHz-3) access = subscribed 20140529-20:59:14 CableCARD: Tuner0: vchannel 1017 (531MHz-1) access = subscribed 20140529-20:59:16 CableCARD: Tuner0: vchannel 1019 (531MHz-2) access = subscribed 20140529-20:59:17 CableCARD: Tuner0: vchannel 1020 (543MHz-3) access = subscribed 20140529-20:59:24 CableCARD: Tuner0: vchannel 1023 (753MHz-3) access = subscribed 20140529-20:59:29 CableCARD: Tuner0: vchannel 1023 (753MHz-3) access = not-subscribed 20140529-21:04:29 CableCARD: Tuner2: vchannel 1023 (753MHz-3) access = subscribed 20140529-21:07:29 CableCARD: Tuner2: vchannel 1023 (753MHz-3) access = subscribed
The CSRs who have helped me have all been patient and reasonable to their credit, but none of them have known how to resolve this issue. Any thoughts?
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The Cisco TA and cable card do not require a data ID to be recorded during the pairing process. What problem are you having exactly and with which channels does the problem occur? Please include any error messages you are seeing in your reply.
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