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Harmony Remote and Contour Box (Cisco 9865HDC) Working Solution **read if you need it to work**
I am trying to help other people, but for some reason the "reply" option disappears as soon as I log in.
I have found a solution for the issue many Harmony users are getting with the main Contour box, Cisco 9865HDC. This box is 'RF only" but that is not correct. I told my Harmony that it is the model of the client box, XiD-P. Oddly enough Harmony gives you the choice of Fios, Cox, and Comcast XiD-P, but it is the *Comcast* model that mapped correctly.
I have verified that this works with both my 4 year old Harmony Touch and brand new Harmony Elite. Using the Comcast XiD-P model as a substitute for the actual Cisco box, I am able to tune channels, select favorites, use the menu, guide, DVR functions, etc. So far I have not encountered anything that did not work.
When I used the Cox XiD-P model, the play/pause/FF/RW buttons did not work, so tell the Harmony you're using the Comcast model.
I promise this works, even with my IR-only Harmony Touch from 2012. Good luck!
djonesokc
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3 Messages
9 years ago
Can you tell me if I list it as Arris XiD-P or Comcast??? my Contour DVR is the XG1-A and cant get it to be recognized by Harmony.
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ReschDMD
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9 years ago
Hi- sorry I cannot help you much. I have the Contour 6 tuner 9865HDC box made by Cisco, so I can only verify that the Comcast XiD-P codes work on that model.
It sure would be nice if the RF Harmony Elite could send RF signals to the boxes! Maybe they use different frequencies?
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OCDJ
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9 years ago
Verifying... The Comcast XiD-P settings worked!
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ReschDMD
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3 Messages
9 years ago
I am glad I could help someone. This seems to be a repeating issue with multiple blog posts across multiple sites. I just sort of stumbled onto it. I programmed my old Harmony One with the client box before I even bought the Elite and it just so happened the Harmony software only offered the Comcast model the first time I synced up. I randomly tested the One on the main Cisco box and problem solved.
Clearly the Cisco box has IR receivers, since the IR-only Harmony One can control it, so there is still the mystery of why don't the codes for the actual model number do anything?!
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