New Contributor
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3 Messages
FYI channel, not getting it and I have a premium package
I don't seem to be getting the FYI channel. I have a premium package (both HBO and SHOWTIME)
New Contributor
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3 Messages
I don't seem to be getting the FYI channel. I have a premium package (both HBO and SHOWTIME)
ChrisL
Former Moderator
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7.1K Messages
11 years ago
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homequestions1
New Contributor
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3 Messages
11 years ago
Thanks for responding, but have already checked the tv listings at http://www.cox.com/channels. It shows I should get FYI if I subscribe to a premium package - which I do. Please let me know why FYI is not available for me, I meet the requirements.
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ChrisL
Former Moderator
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7.1K Messages
11 years ago
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Domino
Valued Contributor III
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2.8K Messages
11 years ago
homequestions1: "I don't seem to be getting the FYI channel. I have a premium package (both HBO and SHOWTIME)."
"FYI" has nothing to do with the premium channels. It is part of the "Sports & Information Pak." Do you subscribe to the "Sports & Information Pak" ??
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CapeTown
New Contributor
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11 Messages
11 years ago
When you say you don't get the FYI channel, do you mean you cannot find it using your TV guide or do you mean when tuning to the FYI channel you get prompted to call Cox Customer service to activate it?
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