Welcome to the Cox Community
Our community is a collaborative place to learn about Cox products and services. Jump into the conversation today!
Messages
Selected Messages
Our community is a collaborative place to learn about Cox products and services. Jump into the conversation today!
New Contributor
•
2 Messages
Closed
For the past few weeks my router seems to kick our wireless devices offline numerous times per day. I have to press the on/off button on the back of the router at least 4 to 5 times a day. Service was great for a few months but just recently seems to be getting worse with the frequent disconnects. I'm not sure if this is a signal issue or something on Cox's end. I'm asking on here because the Cox tech support line is closed until Monday morning. Any suggestions or help would be much appreciated. Thanks.
Discussions
•
Updated
2.7K
1
0
0
Frequent Outages
Discussions
1
SB8200 DOCSIS 3.1 modem connection fail
Discussions
1
0
Internet outage 24 hrs
Discussions
1
0
Wifi 7
Discussions
1
0
Frequent Outages
Discussions
1
Outages
Discussions
2
Accepted Solution
jennybug79
New Contributor
•
Hi Tiffany,
Thanks for offering your assistance. The problem has resolved on its own in the recent weeks. I do believe it might have had something to do with overages of data use on our account. We have since upgraded to the 150mbps so let's hope this solves our problem for now.
Thanks!
Jenny
0
0