Extremely poor HD for Super Bowl

I understand there that saying a lot of people are watching the Super Bowl is an understatement. But why is it you can't provide good service for your HD channels. The coverage has been so broken and  choppy we have to keep switching back over to regular TV to continue coverage. With the rediculous charges your company applies to cable fees, why is it you can not provide decent service? And no it's not my lines! These have been checked more than once. Wherever the problem lies, it's before it ever hits our house.