excessive spam filtering

Hi WantToKnow,

Reporting the messages you receive that end up in the spam folder is "Not Spam" can take up to 2 weeks to have them removed from the spam list.  In addition to that, depending on the contents of the email, Webmail may list a specific message or messages as spam based on that content.  It could be a link, the number of recipients, etc. that my trigger our Spam filter.  I apologize for the inconvenience.  To ensure that you're receiving all messages, I would continue to use the settings you have now to have all messages delivered.  I hope this information helps, let us know if we can assist you any further.