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New Contributor
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emails from Cox
On Tuesday I got a very official looking e-mail from cox saying if I didn't fill out info on following page all of my services would be suspended immediately.Needless to say I didn't & my security software indicated it as a phishing message.TODAY I got a small box on the screen indicating Cox was transferring all my contacts & preferences,& I was to check the "ok" box.Again,I escaped from the page.
WHATS GOING ON.???
Health_Edge
+5 more
Valued Contributor III
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Could you post a screenshot of the small box?
Also, did you click on any links in the email?
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AllenP
+4 more
Valued Contributor
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Due to the fact you got the small box on the screen, I would scan the computer with your antivirus and an anti-malware program like malwarebytes. Malwarebytes has a free version and can be downloaded from here: https://www.malwarebytes.org/ Make sure your antivirus and anti-malware databases are up to date before scanning. I defiantly wouldn't use it for anything secure, like banking, until I had clean scans.
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Lillie
New Contributor
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Can't do the screenshot,as I escaped and deleted.I did not click on anything in e-mail beyond opening the original "official" e-mail...Once it said it needed updated info I stopped.Thanks for your time & concern.
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Lillie
New Contributor
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Thanks for your suggestion,will give it a try.I reviewed and did all the scans with my security & they indicated no issues or problems.Thanks for your help.
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