Mr__D_'s profile

New Contributor

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1 Message

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Email from the Cox Office about suspicious activity on my account.

The email looks very official, but I cannot respond to sender. I only have the option to click on "fix problem". This doesn't seem right to me. Where do I go to verify that its a good email from Cox?

Contributor II

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699 Messages

wrong forum this is for customers helping each other on Cox TV issues.  Better place would be cox facebook page

Valued Contributor

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755 Messages

Mr.D without viewing the email we would not be able to confirm the message but we can look into it for you, if you forward it to us at cox.help@cox.com we can confirm if its legitimate or spam for you.

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Honored Contributor III

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5.7K Messages

You have the right instinct to suspect something.  There is no problem with your account.  The email is from a hack trying to lull you.  If you click the option, you'll execute malware on your computer.  Delete the email from your computer.

If ANYTHING looks suspicious, just follow your instinct.

Valued Contributor III

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2.8K Messages

Mr. D.,

I forward them to phishingreport@cox.net

They usually reply with an answer the next day.