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New Contributor
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Duplicate emails
When I use Outlook or Android email, any messages received from the Cox email server are duplicated. I have made NO changes to either email application AND messages received from the GMAIL server are not duplicated.
What is going on?
MichaelJ
Moderator
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RalphM1
New Contributor
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I checked. Nothing has changed. The problem does not appear in the Webmail interface.
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RalphM1
New Contributor
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No changes, Michael. And the problem ONLY occurs when using products like MS Outlook or Android email app.
Please advise.
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DerrickW
Valued Contributor
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RalphM1
New Contributor
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When I log into the webmail interface, messages have already been duplicated. This is new behavior since Cox made changes to the email system. I should not have to manually remove the duplicates.
Please advise.
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StephanieA
Former Moderator
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RalphM1
New Contributor
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I have done as you suggested. I will have to wait to see if that cures the problem, but this is a HUGE inconvenience.
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