Skip to main content
Diane_M_'s profile

Diane_M_

New Contributor

 • 

2 Messages

Closed

Double e-mail

Since Cox has revamped its website, I always get 2 copies of every e-mail that is sent to me. A Cox rep told me to clear out the cookies, which I did, but I'm still having the same problem. Is there something that can be done about this? Thanks!

Discussions

 • 

Updated 

1.5K

2

0

0

C

ChrisL

Former Moderator

 • 

7.1K Messages

@Diane M.

Are the double emails being delivered to the same email address? I'd also suggest signing into your http://www.cox.com account and checking your email contact preferences to make sure you haven't unnecessarily specified a preferred email address other than the one you've intended.

0

0

D

Diane_M_

New Contributor

 • 

2 Messages

Yes, the double e-mails are sent to the same address. I've checked my e-mail settings & don't see where anything is wrong.

0

0

Related Content