New Contributor
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1 Message
Do I have a contract for TV?
I've had Cox cable tv Contour for about 10 months and its been unreliable. Cox has to update it daily and it freezes up between 3 and 4 am each day. Shortly after it was installed I had a technician come out and replace a box but it didn't fix it. I don't think it can be fixed and the problem seems to be inherent in Cox and probably intended since deployment of Contour. I think I am going to change service back to satellite and as far as I know I don't have a contract since I did not receive any discounts when I subscribed last year. If this is not correct, please let me know asap. Thanks,
Andrew_Wees
Contributor III
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809 Messages
9 years ago
you would need to check your bills or call cox this is more of a customer helping customer forum if you need account related issues you need to call
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yak
Contributor III
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521 Messages
9 years ago
Most Cox services are not "contract". You can cancel at any time. I asked about that when i called about ordering Premium Channels (HBO).
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