mattcoaz's profile

New Contributor

 • 

6 Messages

Closed

DHCP RENEW WARNING causing no internet connection every night at the same time.

I'm getting DHCP RENEW WARNING  - Field invalid response v4 option;CM- MAC=2c:9e:5f:dd:67:f

when I login to my cable modem at http://192.168.100.1.

then I go to the configuration page and reset the cable modem and it works again.

why does cox keep failing to renew my dhcp?  can you change the server to lease the dhcp for longer than the 24 hours? like 2 weeks or so.

Accepted Solution

Former Moderator

 • 

7.1K Messages

The T3 events are probaly more of a concern that the DHCP messages and suggest an upstream signal issue that may require a technician come troubleshoot further.

Former Moderator

 • 

7.1K Messages

Could you also post the signal levels and the rest of the logs?

New Contributor

 • 

6 Messages

2013-02-04 21:22:23    4-Error    DHCP RENEW WARNING - Field invalid in response v4 option;CM-MAC=2c:9e:5f:dd:67:f
2013-02-02 21:22:28    6-Notice    TLV-11 - unrecognized OID;CM-MAC=2c:9e:5f:dd:67:fb;CMTS-MAC=00:1b:d5:fe:be:a3;CM
1970-01-01 00:00:46    5-Warning    DHCP WARNING - Non-critical field invalid in response ;CM-MAC=2c:9e:5f:dd:67:fb;
1970-01-01 00:00:36    3-Critical    No Maintenance Broadcasts for Ranging opportunities received - T2 time-out;CM-MA
1970-01-01 00:00:26    3-Critical    No Ranging Response received - T3 time-out
1970-01-01 00:00:34    3-Critical    No Maintenance Broadcasts for Ranging opportunities received - T2 time-out;CM-MA
1970-01-01 00:00:24    3-Critical    No Ranging Response received - T3 time-out
2013-01-31 02:17:50    3-Critical    Resetting the cable modem due to docsDevResetNow
1970-01-01 00:00:22    3-Critical    No Ranging Response received - T3 time-out
1970-01-01 00:01:49    3-Critical    SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing;;

Downstream     Value
Frequency    837000000 Hz
Signal To Noise Ratio    39.6 dB
Power Level    -5.2 dBmV
The Downstream Power Level reading is a snapshot taken at the time this page was requested. Please Reload/Refresh this Page for a new reading

Upstream     Value
Channel ID    3
Frequency    36100000 Hz
Power    39.2 dBmV

Related Content

  • Closed

    1

    0

  • Closed

    1

    0

  • Closed

    1

    0

  • Closed

    1

    0

  • Closed

    2

    0

Recent Discussions

View More

Loading...