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New Contributor
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3 Messages
Closed
how do I get the time updated on my cable boxes for daylight savings time. I have unplugged for 5 minutes still wrong time.
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ColleenD
+2 more
Moderator
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I've located your account based on the email address you used to register your Forums user ID. I've updated your cable boxes, which may have caused them to reset. Please check the time and let me know if it is fixed.
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Steve_H
New Contributor
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Hello ColleenD. Ever since the Daylight Savings Time change, I also am having the same issue...wrong time on my boxes. Do I need to open a ticket or can you assist . Thanks,
Steve
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JonathanJ
Former Moderator
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If you've already tried unplugging the power cord for 60 seconds and still having issue email your full address and primary name to cox.help@cox.com so we can reset the box from this end.
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Nvphone
New Contributor
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Should be a setting in the box.
Lucky for me my State does not waste my time with day light savings.
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