Data Usage

Hi Sami,

I understand you're trying to access your Data Usage screen and getting "Service Interruption".  Just to clarify, where are you trying to access your Data Usage?  From the Cox website or on the Cox Connect app?  If on the app, please uninstall and reinstall the app and let us know if that is successful.  If on the website, please clear your cookies/cache and share your findings.

Mary,   I can access the Data Usage from the Cox website,but I get that message "Service interruption".  I have cleared my cookie/cache, but the message is still there .  I am under the impression that it should be green and the message should be" Service

Connected".  All my devices work and the app is fine.

Thanks

I will need to look at the account specifically in order to get this resolved. Please email us at cox.help@cox.com with the user name and a link to this post.