Geronimo1964's profile

New Contributor

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6 Messages

Closed

Data Usage Meter Not Available

My data usage meter has been down for the entire billing cycle.  I realize that Cox does not charge for going over on data but I like to keep below 10GB a day with a target of 5GB so that I won't be an overuser.   Is this problem unique to the MIddle Georgia area or are others not having access?   It's been over a week.

Valued Contributor

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921 Messages

Same Here:

Former Moderator

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980 Messages

Hi Geronimo1964,

I was able to locate your account information and submitted a ticket for your issue. Please email the team at coxhelp@cox.com with your name and full service address so that we can provide you with updates as we receive them. Be sure to include a brief description of your issue. 

Former Moderator

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980 Messages

Hi Geronimo1964,

Thank you for allowing us to assist you with resolving this issue. If you have any additional concerns, please feel free to contact us for assistance.