New Contributor
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1 Message
Customer service phone number
The COX website absolutely is not working. No matter what browser I get on, it won't load anything in my account. I just get a blank white screen. I tried to get the customer service info to show up but even that doesn't show up. I tried to get on my husband's computer as well.
Anyway, I really just need to pay my bill. I have paperless billing, which doesn't list a number at the bottom of my bill.
If someone could just tell me the phone number that'd be cool
Thanks!
Becky
Moderator
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4.3K Messages
Thanks for reaching out to us via the Forums! The fact that you get a white screen after you log into your cox.com account actually tells me exactly what is wrong. I would like to fix this for you! In order to fix it, I first need to verify some information. Please email cox.help@cox.com with your full name, address, and Primary Cox User ID. Also, please include a link to this post or a copy of this post so we know what the issue is.
The number to call to reach Account Services or Technical Support is 866-867-7644. Please let us know if we can help with anything in the future!
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