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New Contributor
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Cox Webmail won't download new messages while logged in.
I have noticed that when logged into my Cox webmail, new messages that are sent after I am logged in will not refresh. I have to log out and log back in to see emails that have been sent after I have logged in. It doesnt matter how long I stay signed in, I will not get new messages until I log out and back in. I have tested this and its not just a matter of latency in arriving.
This has gone on as long as I can remember. I am going to call tech support, I am just seeing if anyone also has experienced this and know why, versus being on hold waitng to connect to cox tech support.
thanks in advance
EdwardH
Valued Contributor
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MojitoBandito
New Contributor
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doesnt refresh when hitting F5 or checking for new emails. only logging out and back in works
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Health_Edge
+5 more
Valued Contributor III
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I was unable to duplicate your issue. Using Classic Webmail in Chrome, I was able to send myself a test email, and see it show up in my Inbox by clicking on "Check Mail".
Maybe its a issue with "Check Mail" button? Try right clicking it opening the button in a new tab and see if that works. If so, probably a security feature in your browser. The link that button should be launching is
https://webmail.east.cox.net/do/mail/refreshInbox?update=true
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EdwardH
Valued Contributor
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