Cox Webmail Out?

@trndad

This is something that you normally only see if you access webmail while the contents of the mailbox are being deleted.  By chance do you have any email programs such as Outlook, Windows Live Mail, etc. configured to access your email account?

No, I only access Cox email through Webmail. I do have it on my iPhone as well but when I delete messages on the iPhone it does not delete them on the email server. Webmail constantly has issues but this is the first time I have seen this one. I did use the Live Chat feature for tech support and was told Cox is having email server issues that would effect Webmail right now.

@trndad

Is the iPhone setup as a POP3 client?  That could also cause what you're seeing as how only one device can be accessing your mailbox at a time when a POP3 session is active.

Not sure. The Host Name is set to pop.cox.net, SMTP is set to smtp.cox.net, and Delete from Server is set to Never. I've never had any issues viewing or sending email from the iPhone. All of the performance issues seem to be with Webmail only. It is back up and working now, so apparently whatever server issues there were have been resolved, at least for now.

@trndad

This actually makes sense.  Our webmail server won't have access to your email if it tries while the phone has an active POP3 session.  Good news is the time of such events is so coincidental you're not likely to see this often.