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Our community is a collaborative place to learn about Cox products and services. Jump into the conversation today!
New Contributor
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2 Messages
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At least daily, I cannot get to my mail because the site is unavailable. Right now, I just get a blank screen when attempting to check mail. What's up!
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Bills
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Daily outages
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They don’t care
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Internet outage 24 hrs
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Bills
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Internet outage 24 hrs
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Wifi 7
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Frequent Outages
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ReneeG
Former Moderator
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What type of browser are you using? Do you have an alternate browser you can test to see if you're getting the same blank page?
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stinkfoot63
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Contributor II
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Webmail has been glitchy for weeks and this type of advice is a waste. I'm currently getting a "server unavailable" error message as opposed to the interminable hang times experienced intermittently over the past couple weeks. Sending paying customers on wild goose chases with browsers, cookies, etc. won't solve the problem... it isn't something that has magically happened on our ends, it's something at Cox's end.
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Becky
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Moderator
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stinkfoot63
+4 more
Contributor II
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Interesting that when I click the email link from Phone Tools it takes me to "webmail.east.cox.net"
Also- Cox is still trying to push "paperless" with popups and such... pretty ballsy when their email system is being as glitchy and unreliable as it is. How about Cox do away with that push? You email system is unacceptably unreliable as a means of business notification.
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stinkfoot63
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Contributor II
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Still hanging at times... cannot get into webmail at present- at all. I've tried several times both from using the link in the phone tools page and logging in though another cox url... both just hang.
This is entirely unacceptable
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Still_Bill
New Contributor
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Still_Bill
New Contributor
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